Basics of business operations articles

These are organizations' actions and procedures to meet their goals and provide goods or services to clients

Mohammad Kasif

Mohammad Kasif

Education-Graduation Degree-Bachelor’s in Commerce Skills- Technical Skills: Canva, Figma, Ms Excel, Ms powerpoint and Ms Office Non technical skills- Negotiation, Strategy, Communication Skills Experience: Wealth Management Analyst at Wise Finserv, Consulting, Research and Writing Intern at at Unlock Consultancy

Reviewed By: Matthew Retzloff

Matthew Retzloff

Matthew Retzloff Investment Banking | Corporate Development

Matthew started his finance career working as an investment banking analyst for Falcon Capital Partners, a healthcare IT boutique, before moving on to work for Raymond James Financial, Inc in their specialty finance coverage group in Atlanta. Matthew then started in a role in corporate development at Babcock & Wilcox before moving to a corporate development associate role with Caesars Entertainment Corporation where he currently is. Matthew provides support to Caesars' M&A processes including evaluating inbound teasers/ CIMs to identify possible acquisition targets, due diligence, constructing financial models, corporate valuation, and interacting with potential acquisition targets.

Matthew has a Bachelor of Science in Accounting and Business Administration and a Bachelor of Arts in German from University of North Carolina.

Last Updated: May 28, 2024 In This Article

What are Business Operations?

Business operations are organizations' actions and procedures to meet their goals and provide goods or services to clients. These activities include a variety of jobs like buying, producing, selling, and promoting products, as well as providing customer service.

Any organization's success and sustainability depend on efficient business processes.

A few examples of factors that could have an impact on how business functions are industry, business cycle, and business life cycle . Different industries have unique operational requirements and challenges.

For example, the finance industry focuses on managing financial transactions and assessing risks, while the retail industry emphasizes sourcing products and delivering a positive customer experience.

The manufacturing industry involves transforming raw materials into finished products, and the technology industry focuses on research and development , software development, and IT services.

The business cycle, which includes expansion phases, peak, contraction, and trough, influences business operations. During economic expansion , businesses may increase procurement and production to meet growing demand.

In contrast, cost-cutting measures and efficiency improvements may be prioritized during contractions. Additionally, the business life cycle of a company impacts its operational activities.

A start-up company may focus on building infrastructure, establishing supply chains, and refining production processes, while a mature company may emphasize streamlining operations, expanding market share , and optimizing customer service.

Organizations can use several strategies to improve business operations, including: